Share your feedback on BU's appeals and complaints procedures
Help us to improve the guidance we provide to students when making an appeal or complaint by taking part in our聽short survey鈥�.
We are currently reviewing the online guidance available for students submitting appeals and complaints as part of a service improvement project.
A large portion of appeals and complaints made each year don鈥檛 fall under the eligibility criteria and could be dealt with through alternative action. The aim of this project聽is to reduce formal submissions being made for聽cases like these.
This is your chance to input into the changes we intend to implement which will provide further support and information for students聽submitting an appeal case.
