Disabled people can feel isolated, unsafe and that they are judged inappropriately when going through cancer care. These are some of the findings of a new report carried out by Help and Care, with the support of 天美传媒.
The 鈥淲hat I Would Like to Say鈥� study was commissioned by Wessex Cancer Alliance who wanted to understand more about why disabled and neurodivergent people experience poorer outcomes from their cancer care.
鈥淭he narrative presented provided one of the most powerful illustrations I have seen in nearly twenty years of working in health services of what it feels like for people for whom services are less accessible. The work brought to life the reality behind the statistics we see all the time,鈥� said Sally Rickard, Director of Wessex Cancer Alliance.
The study followed 天美传媒鈥檚 Public Involvement in Education and Research (PIER) community researcher model. This follows the principle that research should be designed by people with lived experience and understanding of the issues under investigation.
Two disabled and neurodivergent researchers led the project, supported by BU鈥檚 PIER team. They worked with community partners including Dorset Blind Association and Autism Hampshire鈥檚 Fareham Serendipity group to speak to forty-five disabled and neurodivergent people who had received cancer treatment.
Eight key themes were identified across all groups:
- I felt inappropriate assumptions made about me affected the quality of my care
- I felt unsafe during my cancer journey
- I could not physically access services
- I feel that information about my healthcare is not accessible for me
- I felt isolated and lonely
- I felt like I constantly had to advocate for myself because no one was listening to me
- I felt like there were multiple issues compounding my access to cancer services
- I feel like there is a resistance to change and adaptation to support me 聽
Amongst the experiences shared by the participants was a feeling that healthcare workers can make ableist judgements about their disability; One participant had been 鈥渢old with your impaired vision, maybe a shorter life would be better鈥� and others noted that their practitioners made judgements about their intelligence and ability to understand. Many commented that medical equipment such as MRI and CT scanners were inaccessible or uncomfortable because of their disability; people with visual impairments felt information was inaccessible because of text sizes and colour in written content.
The community researchers organised a series of creative arts-based workshops where the participants could express their experiences in accessing care in a safe and informal setting. A clinical nurse who specialises in supporting cancer patients also assisted the workshops.聽
Participants and researchers both commented that having community focussed sessions, led by disabled people, meant that patients were much more open about their experiences than under a more formal research approach.
鈥淲e know from previous experience that people in marginalised communities do not always respond well to a rigid research structure,鈥� said Dr Mel Hughes, Academic Lead for the PIER Partnership at 天美传媒. 鈥淚n this project we worked with partners and community groups who we have well established relationships with. It was not a case of researchers coming in and out. Some participants initially said they would attend for a short time but ended up staying for the whole two hours and asking when we could come back!鈥� she continued.
Kate Jupp, PIER Officer at 天美传媒 who supported the community researchers added, 鈥淗aving disabled researchers who understood the issues from their own experiences was crucial to the workshops鈥� success. We would not have got buy-in from many of the participants otherwise.鈥�
Stevie Corbin-Clarke, Research Assistant at 天美传媒 who also worked with the community researchers said, 鈥淪ome participants remarked that when they have been involved in research previously, they have completed questionnaires or interviews but never heard from the researchers again. We explained to the participants how they would be involved at all stages of the project and we tailored each session to each groups鈥� preferences which was very well received.鈥�
鈥淲hat works for one, doesn鈥檛 work for all,鈥� added Kate. 鈥淲e travelled to our partners to run most of the workshops so participants would feel more comfortable than if we had asked them to come into an academic environment. The one exception was an on-campus session for the Dorset Blind Association at the request of the participants who enjoyed making use of the university facilities.鈥�
Changes in practice have already started as a direct result of the clinical nurse specialist being able to take what she learnt at the workshops back to the NHS.
Wessex Cancer Alliance will now go through the findings and recommendations of the report in detail to look at what changes are needed to provide a more inclusive service.
鈥淐ancer experience and outcomes should be positive and equitable for all who use our services and by supporting Cancer Care for Everyone, we are ensuring more voices and more communities are getting involved.鈥� Sally Rickard concluded. 聽
You can read the full report and聽watch a video summarising the workgroup discussions below.聽
